Nomatica suckz

Nomatica suckz. Ordered the Canon Powershot S2 IS and I'm waiting for three weeks. Sent an email asking for the availability and received this answer:

-- 
Estimado cliente,

Na sequência da sua comunicação E-mail, venho pela presente informar-lhe
que a sua encomenda continua pendente por aguardarmos receber o artigo
que nos encomendou.  Infelizmente nao nos foi indicada uma data prevista
de chegada do material por parte dos nossos fornecedores. Deste modo, 
caso considere a demora acentuada, podera alterar a sua encomenda
escolhendo um outro produto do nosso site ou anular a compra.

Obrigada pela sua atenção,
A Nomatica agradece-lhe pela sua escolha !

Ao seu dispor para quaisquer esclarecimentos, apresento os meus melhores
cumprimentos.

Serviço Comercial Português da Nomatica

Nomatica
BP 53393 31133 Balma cedex
França.

Fax : 00 335 67 739 941
Até breve na www.nomatica.pt
Nomatica N°1 Europeu na Net
A maior gama !
Os melhores preços !

Notice the -- at the top? This is a signature!!! They don't write an answer at all. They just have a signature and send the same text to all customers.

Unfortunately, I've already paid the camera. I don't have a VISA, so I did a wire tranfer of the money. To do it, I've paid more about 40 euros. So, if I request the money back, I'll lose 40 euros.

So, at the moment, the best I can do is bad advertising. If you want to buy a camera, forget nomatica.

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2 Comments

Soren Hybel said:

I live in denmark, found this via Google while trying to track down the management of Nomatica.

I am STILL having a nightmare with Nomatica. In July last year (read: July) I shipped my Nikon D-70 back to Nomatica because it got a defect. Now, I am supposed to get my Nikon repaired at any Nikon service center around Europe with the enclosed original Nikon Warranty, but there wasn't an original Warranty enclosed, it had been removed by Nomatica so I had to ship the camera back! I wonder whether that is legal?

That's a HALF YEAR ago now. I am still writing them 2-3 emails a week and 90% of the emails they don't respond to. I have now asked them to ship my camera back WITHOUTH any repairment, I just want it back before Nomatica collapse in a major ruin. But I don't believe I ever will get my camera back, I lost hope, 1200 Euros out of the window.... :-(

Just before Christmas I recieved an email from them where they state that because of "...a major growth and succes they are seeking new investors" yeah right!

I made an anti nomatica website, please register and post you experience at http://www.i4design.dk/nomatica, I have also written 2 journalists in France as I hope to get some spotlight on that company!

Anybody got an email to the management of Nomatica?

xias said:

this message is portuguese, i'am portuguese and i'am waiting a mp3 player and the money. i payed but they dind't receveid the mp3. i receveid the same message.


ps.: my english ins´t the best, but i try put the message for to people to know :)

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This page contains a single entry by null published on October 18, 2005 11:10 AM.

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